Euro Travel & More

I’ve worked in the hotel industry for the longest time – from the back office to the front desk and have also traveled to the West and to Europe a lot because of work.  Once a General Manager in Asia asked me how different is the service in asia as compared to the west and I cannot begin to describe what I feel about the Western hospitality.

If you have met any of the Westerners in the hotels that I’ve worked in – they are amazed at how well and respected they are treated – so much so – that they get spoiled in Asia.  Many businessmen who comes into the hotels that I’ve worked in – tells me that they don’t want to leave Asia and once upon a time I didn’t understand at all.

But after living in the West for so long and traveled around the West for so long – I can now fully understand the difference.  How different?  very!  while the receptionist in Asia tries their very best to accommodate your needs – in the West – the General Manager in a hotel – would never return your call even though you try to contact them for a reservation because the reservation department don’t answer their phones.

When you check into the hotel – there are no bell hops to help you – and when you ask for a late check out they can’t give you a straight answers.  While Asian hotels will negotiate the room rates – or long staying rates – our Western counterparts – don’t seems to care if the rooms are filled or not?   People in the hospitality industry in the West are less attentive to the needs of their customers it seems. And yes – i missed the Asian hospitality – and one can never explain to the West how they can treat their house guests better – because they don’t really care – so it seems.  What are your experiences?  care to share with me?

The girlfriends from Asia were invited for the soft opening in April and had shared these pictures with me.  As we all know – if it is a 5 star hotel in Singapore – it has be a  good hotel.   The Marina Bay Sand  owns by Las Vegas Sands is complete with a casino, conference/exhibition hall, business center  and shopping center in its 55 storey high hotel.  2650 room later – the hotel costing i heard $8 billion – excluding the cost of prime land.  Grander than the Westin Hotels when it opened in the 90s – if you are in Singapore – its a must see place.

The big business center/convention/exhibition hall.

Interior of the hotel

Entrance to the hotel – more about the stay at Marina Sand Bay Hotel in the next post.  Did i tell you they have a food court in this hotel too?

For those who don’t know this Singapore is my home and me being in Canada doesn’t mean that I don’t know a thing or two about the happenings in Singapore.  The niece who was invited to the launch recently sent me some beautiful pictures of her and her friends – the beautiful people of course – during the launch party.  I asked her if i could use a few of her pictures for this blog – to show you all what a beautiful and amazing place Singapore is.

This is an outdoor pool i think – and the rates are at USD $400 a nite.

Yes.. a trip down memory lane for me when my best friend was just in Macau and brought back some wonderful pictures.  Macau was one of the many places that were on my first year’s trip out of Singapore and while reading about apidexin scam the pictures kept coming in and i thought i should look for some to post them up.

Macau has changed a lot since the last time i was there some 15 yrs ago – but one thing that never changed are the many casinos there – in fact i hear there are more now.   Anyone who have been to Macau would recognized the Grand Lisboa – i had stayed here when I was in Macau.  The 400 luxurious rooms were huge and it wasn’t really expensive either – I’m guessing they hope you leave the rest of your money in the casino as well.  Don’t forget to check out their famous Lotus Pond in the hotel’s lobby.

Yes – there you have it – the casino of course.

A gigantic statue of Guan Yin (that wasn’t there when i visited last)

The Museum of Macau is all about the history of Macau – it’s up on a hill of a 16th century fort – check out the canons and artillery they used back then.

The famous Ruins of St Paul’s – how can anyone miss that right – even if i were to go there every year i would want a picture of the Ruins. Many movies and tv shows were filmed here.

Signs everywhere now.

The Pou Tai Un Temple in Taipa.

The Observation Tower in Macau – also known as the Macau Tower

Up at the Observation Tower – you not only see the awesome views of the entire Macau, you can dine there – watch a show there, shop and of course go for a thrilling walk on the Skywalk – where you walk on glass flooring.

Here I leave you with one of the views of the Macau Tower – both day and night views are different – just like in Paris. By the way – Stanley Ho the owner of the many casinos in Macau – almost all – was in Auckland when he saw the Sky Tower there that he commissioned a similar one to be built in Macau.  The work started in 1998 and opened for the first time in 2001.  Like i said – i have many stories to tell about Macau – next would be the things you can buy and eat in Macau.

The Sutera Harbour Resort is located in Sabah, Kota Kinabalu – it is a huge property with wireless internet surrounding the entire resort.  The resort is located about 15 mins away from the airport and it’s is so central – i like it that I can get out of the resort and go to the heart of the city within minutes.

The resort was very crowded but surprisingly – people leave you alone to do your own thing – like sitting in a cabana and enjoying a view.

Love all the island – surrounding the resort – look how peaceful it was.

Yay!! a sunset bar !! for those who needs a cocktail!

Love the surrounding ! so peaceful!

As promised – i’ve shown you the outside of the CourtYard Marriot on the previous post and now for the inside of the hotel.  The bedroom given to us was a very nice room – spacious with 2 queen bed.  The receptionist at check in was very nice and polite – but the bell hop was helping someone else during check in – so we carried our own luggage – to our room.  But it was a lazy Sunday – so having only one bell hop is understandable and we didn’t have very much – just 2 luggages and lots of shopping bag with acne body wash that we had bought for a friend’s kid.

The view was very pretty – as you can see here.  And our fear that the road may get too noisy from the reviews that we read – were unfounded – we didn’t hear a thing outside of our room.

I thought we had read that our tv was going to be an LCD tv – therefore we had brought along our xbox 360 to be hooked up to it for our stay.  But alas – it was a normal tv and what made it even more frustrating was the tv didn’t allowed us to play our xbox 360 onto it.  But – the saving grace was the receptionist had offered to give us the one in the conference room if it wasn’t in used.  Now that was very nice of her – but it came with a huge rack and totally took up part of the room.  By then we were too tired to try and return it and just left it in the room because it was already late – 9pm.

This was the breakfast room – it’s located right in the lobby – a really small area – no restaurant or a drinking hole but the wait staff and the kitchen staff were great – they made a waffle for my kid even though they didn’t have it in the menu.  Very sweet indeed!

This is the hotel’s pool – it’s tiny!

Boy! i sure missed those pools in Asia! hotel pools in Asia are Olympic sizes.

Parking has always been free in the hotels i stayed in  when i was in Asia – therefore when I was told that I had to pay for parking – $20 – i asked myself – if i needed to tip the valet whenever i use our car.  Have i gone cheap or is it because – we usually use the $20 for tipping the valets – plus in Asia – you have the option to park yourself – but even then – we still tip the bell hop.

The West and the East – so much difference – back in Asia – you have room service door hangers you can use to order your breakfast – in the morning – but even at the Marriot in Canada – there wasn’t any room service for breakfast.  No wonder the westerners don’t want to leave Asia as soon as they’ve experienced the Asian hospitality.

So to tip or not to tip?  We did tip at the end of our stay  – but it was so unfair to the valet whom had taken our car on the first day – but he didn’t provide any bell hop services and the check out valet was only nice to us when we tipped him $5 – so all in all we paid $25 per day for parking – it could be worst.

Yes ! air and hotel only at $299 I heard coming up – so look out for it!  I’m sure I would take advantage of the sale as soon as it comes up.   I heard that if you are the first 100 – you get up to $100 discount making it only at $100 for a 3 nite stay at some resort.  Not some lousy resort either – pretty good ones – Ocean front resort was what i was promised.  So don’t forget to check them out yourself.

With the Universal Studio in Singapore officially opened – the Casino resort is also up and running from what I hear.  My reading up on joint health supplements had to hold because someone commented on a forum that Singapore was working hard on increasing the amount of tourists that comes into its country.  For someone from Singapore – it’s a really funny comment because isn’t Singapore full of tourists already?   Anyhow – coming back to the Singapore Casino resorts – i am wondering if they are anything like Las Vegas where rooms are not that expensive to entice the people to come gamble?

The Crockfords Tower is also home to Resorts World at Sentosa’s Casino, where private gaming rooms, lavish suites and a sweeping designer gaming floor offers guests the chance to live the high life and enjoy pampering hospitality and the city’s finest cuisines.

When we were in Amsterdam – we stayed at the Grand Hotel Krasnopolsky – unfortunately the spa there did not do any anti wrinkle treatments when i enquired, so i was unable to book some spa time there.  But this hotel is located centrally and has 400+ rooms and right in the middle of Dam Square.  It was pretty convenient to get to everywhere – for they have shops and eateries around the hotel.  Although my travel agent said it was a 5-star hotel – i beg to differ but it is not the prettiest hotel in Amsterdam as we later learned.  The rooms were alright and nothing to shout about – and i was pretty glad we didn’t stay there for too long.  For reasonable price and a better hotel i wouldn’t really choose Hotel Krasnapolsky anymore but the being centrally located was actually a good thing.